Shipping policy

Shipping Policy – Urban Store

Urban Store supplies Korean jewellery and fashion accessories to retailers, resellers, boutiques and online sellers across India.

Free Shipping: Free shipping is available across India on orders with a minimum order value (MOV) of ₹3,000.

Orders Below ₹3,000: Shipping charges, if applicable, will be communicated to the customer before order confirmation.

Processing and Delivery: Orders are processed after confirmation and payment, where applicable. Delivery timelines may vary depending on the destination, courier service and product availability. Customers will be informed of tracking details when available.

Delivery Issues: If your parcel arrives visibly damaged or you receive an incorrect product, please contact Urban Store promptly and share your order number and clear photos of the parcel and product.

Contact: For shipping-related questions, visit https://koreanstuff.in and use the contact details published on our website.

Urban Store reserves the right to update this policy, subject to applicable law and existing customer commitments.